Platform comparison

DIY website builder vs. hiring a local web designer — what's actually right for a trade business?

A fair look at Wix, Squarespace, and hiring someone — including when DIY is genuinely the smarter call.

Here's the short of it

DIY or hire someone — the short answer

DIY builders like Wix and Squarespace make sense if you're comfortable spending 15–30 hours building it yourself and your leads don't depend heavily on the site ranking locally. Hiring a local designer makes more sense once your time is better spent on paid work, or once local search visibility genuinely matters to how many calls you get. Neither option is automatically the right one — it depends on what you're trying to get out of the site.

The gist

Key takeaways

DIY builders are cheap and fast to start, but the finished result depends entirely on your own design and copywriting skills.
A local designer costs more upfront (or nothing upfront on a subscription model) but saves the time and removes the guesswork.
The decision usually comes down to two things: how much your time is worth, and how much you're relying on the site to generate leads.
DIY is a genuinely good call for some trade businesses — this isn't a case for always hiring someone.
Whichever you choose, check what happens after launch — ongoing edits, security, and hosting don't stop being a job just because the site is live.

What a DIY builder actually gives you

Wix, Squarespace, and similar builders hand you templates, hosting, and a drag-and-drop editor for $15–$45 a month. That's genuinely enough software to build a working site. What it doesn't give you is design judgement, copywriting for your specific trade, or an understanding of what makes someone pick up the phone instead of clicking to a competitor. If you're handy with that kind of thing, or willing to learn it, DIY can produce a perfectly good result. If you're not, the site usually looks like what it is — a template with the business name swapped in.

What hiring a local designer actually gives you

A local designer brings design decisions, copy written for how people actually search for your trade, and — depending on who you hire — an understanding of the local market you're in. The trade-off is cost, and sometimes turnaround time. Freelancer and agency pricing varies a lot; see our guide on website costs for tradies for real ranges. Some businesses, including ours, remove the upfront cost entirely by building for free and charging a monthly plan only once the site is live and approved — which changes the calculation, since you're not choosing between "spend money" and "spend time" anymore, just between "spend time" and "don't."

DIY makes sense if two or more of these are true

Hiring someone makes sense if two or more of these are true

Which fits your situation

A one-person operation running mostly on repeat clients and referrals, with a spare weekend, is a reasonable DIY candidate. A trade business competing on emergency call-outs — where being the first result someone calls genuinely changes the month's revenue — usually gets more out of a site built by someone who does this daily. If you're in a regional market like Ballarat where local competition for search visibility is different again, that's worth factoring in too. The same trade-offs show up across the tradie websites we build, whichever trade you're in.

Where we fit into this

Where we fit into this

We're not going to tell you DIY is always the wrong call — for some businesses it genuinely isn't. What we'd say is: if the reason you haven't hired someone is the upfront cost, that's worth reconsidering. Our build is free, and the $199 a month only starts once you've seen the finished site and approved it — so the traditional DIY-vs-hire trade-off, where hiring means paying money you don't have yet, doesn't really apply the same way. See what should actually be included in a website package for the full checklist either way, so you know what to compare against.

See if you qualify →
Questions worth asking

Frequently asked questions

Is Wix or Squarespace good enough for a trade business?+
It can be, if you're willing to put in the time on design and copy. The software itself is capable — the gap is usually in how the site is built, not the platform it's built on.
How long does it take to build a DIY website?+
Most people building their first site spend 15–30 hours on it, spread across layout, copy, testing on mobile, and connecting a domain.
Will hiring a designer guarantee more leads than DIY?+
No, and be wary of anyone who promises that. A well-built site by a designer who understands your trade tends to convert better, but it's not a guarantee — plenty of other factors affect how many leads you get.
Can I start with DIY and hire someone later?+
Yes, plenty of businesses do. It's a reasonable way to test the waters before committing time or money to a bigger build.

Want the free build and $199/month Care Plan for your trade business?

Free to build, no lock-in, and you see the whole thing before you pay a cent.