Last updated: 20 July 2026
These Terms govern the relationship between Free Range Websites ("we", "us", "our") and you, the client ("you", "your"). By submitting your intake form and confirming your agreement, you accept these Terms in full.
Free Range Websites is a trading name operating under Australian law. All services are provided in Australia and governed by the laws of the State of Victoria.
Contents
Free Range Websites provides a monthly website subscription service. Your subscription includes the design, build, hosting, and ongoing maintenance of a static website as described on our pricing page. Made to Order is also available for clients requiring custom functionality — this is quoted individually and incorporates these Terms unless otherwise agreed in writing.
The specific inclusions for each plan are detailed on our pricing page at freerangewebsites.com.au. Plan inclusions are incorporated into these Terms by reference.
These Terms form the entire agreement between you and Free Range Websites. The agreement is formed at the point you submit your intake form and confirm you've read and agree to these Terms, at which time these Terms are presented and accepted in full.
We reserve the right to update plan inclusions with 30 days written notice. Existing subscribers will not have inclusions removed within a billing cycle.
Your privacy is important to us. Information about how we collect, use, and store your personal information is set out in our Privacy Policy.
Your website build is completely free — no setup fee, no deposit, and no card details are required to apply. Your first payment of $199 is only collected once you've reviewed and approved your site and it goes live.
Because nothing is charged until your site goes live, there is no setup fee or deposit to refund. If you don't love the finished site, you simply walk away — you owe nothing.
You get a 7-day review window after your site is ready, with unlimited changes, before you approve and pay anything — see Section 3.4. If you're not happy with the finished site, you walk away owing nothing; there's no charge to refund because nothing was collected upfront. Once you approve the site and your first payment is processed at go-live, standard subscription terms apply (see Section 10 for cancellation).
Free Range Websites is not currently registered for GST. All prices listed — including the $199/month Care Plan and any additional charges — are in Australian dollars and are GST-free. If our GST registration status changes, we will provide 30 days written notice and update our pricing accordingly.
Your first Care Plan payment is processed on the date your site goes live, and renews automatically on that same date each month via Stripe until cancelled in accordance with Section 10. By approving your site for launch, you authorise this recurring charge to continue until a valid cancellation notice is received.
We may adjust subscription pricing with 30 days written notice sent to your registered email address. You may cancel within that 30-day window under standard cancellation terms if you do not wish to continue at the new rate. If we don't hear from you, we'll take that as confirmation you're happy to continue at the updated rate.
The build begins when you complete our intake form in full. This form collects your business name, services, primary suburb and service areas, contact details, logo, and any photos you wish to use. The accuracy and completeness of this information is your responsibility. Delays in completing the intake form delay the build — our quoted turnaround times begin from the date we receive a complete submission.
Your site will be ready for you to review within 5 business days of us receiving your complete intake form. If we miss this deadline, your first month's Care Plan is free. From there, you have a 7-day review window with unlimited changes before approving your site to go live — see Section 3.4.
Each plan includes up to 5 pages. A page is defined as a distinct URL with its own content.
Each page is scoped to a maximum of 6 content sections. A content section is a distinct visual block — for example: a hero banner, a services list, a testimonials block, or a call-to-action. Content that exceeds 6 sections per page is outside the build scope and will be treated as a content update request post-launch, or quoted separately.
Additional pages beyond your plan's page allowance are not included and must be quoted separately.
Once your site is ready to review, you have 7 days to request changes — and there's no limit on how many rounds of feedback you send during that window.
To keep things moving efficiently, please batch your feedback into a single consolidated list per round rather than sending changes one at a time across multiple messages:
Once you provide sign-off via clear written confirmation, the review window closes, your first Care Plan payment is processed, and your site goes live within 24 hours. Any further changes after sign-off are treated as content update requests under your subscription — see Section 5.
The review window applies to refining the site we've built for you, within the scope of your plan (see Section 3.3 for page/section scope). Requests that amount to a full redesign or significantly new scope may be treated as out of scope — see Section 3.5.
Free Range Websites retains creative discretion over layout, typography, colour application, and visual design decisions. We will work with your brand colours and assets, but we do not offer open-ended design customisation or full redesigns based on subjective preference.
Requests that amount to redesigning the site from scratch — rather than refining the existing design — are outside scope and will be declined or quoted separately.
If we are unable to progress the build due to non-response from you, the following applies:
You are responsible for supplying accurate, complete, and lawful content including business name, services offered, contact details, ABN (if displayed), service areas, and any other factual information that appears on your site.
Free Range Websites publishes content that you approve. We are not responsible for errors, inaccuracies, or misleading content that you have reviewed and signed off on.
We use AI tools to draft website copy on your behalf based on the information you provide. This copy is prepared as a starting point for your review — not a final, verified product. You are responsible for reviewing all copy for accuracy before sign-off. This includes but is not limited to: your services, pricing, service areas, qualifications, and contact details.
Once you sign off on the copy, Free Range Websites is not liable for inaccuracies or omissions.
Logo design and brand identity work are not included in any plan and are not offered as a service by Free Range Websites.
You are responsible for supplying a logo file (PNG with transparent background preferred) and brand colours (hex codes if known). If no logo is supplied, we will use a text-based wordmark as a placeholder.
You are responsible for supplying any photos of your work, team, or premises that you wish to use on your site. If you do not supply photos, we will source free, royalty-free stock photography from sources such as Unsplash or Pexels, or use AI-generated imagery where appropriate.
If you supply photos, you confirm that you own or have the right to use them.
Your plan includes Open Graph social share tag setup. This requires a social share image (1200×630px). If no image is supplied, we will create a simple branded text-based fallback using your business name and brand colour.
Google Business Profile setup is included in your plan. We request Manager access to your Google Business Profile — you will receive an invitation to approve. You are never required to share your Google account password with us.
New profiles may require verification by Google, which can include a postcard sent to your business address. This verification process is outside our control. Go-live is not dependent on GBP verification completing.
Free Range Websites is not responsible for the outcome of Google's review, verification, or any suspension of your Google Business Profile.
A content update is a change to existing content on your live website. Examples include: updating your phone number, changing service descriptions, swapping a photo, adding a testimonial, or amending your service area list.
The following are not content updates and are not included in any subscription plan:
A content update round is one batch of change requests submitted in a single, consolidated email or message. Requests submitted across multiple messages over several days do not constitute a single round — they will be held and counted as a new round when resubmitted together.
We will not begin work on a partial or staggered list.
Subscribers receive unlimited content update rounds, subject to fair use. Fair use means updates are for maintaining and improving existing content — not for continuous redesign or scope expansion. Requests should be batched and consolidated before submission.
We aim to complete standard content update requests within 3–5 business days of receiving a complete, consolidated request. Turnaround is not guaranteed and may vary during peak periods.
Unique page titles and meta descriptions, mobile-optimised responsive design, fast load times via Cloudflare CDN, SSL certificate, contact form and click-to-call button, correct heading structure, descriptive image alt text, Google-crawlable standards-compliant HTML, suburb-targeted copy, LocalBusiness structured data markup (JSON-LD), Google Business Profile setup, Google Search Console setup and sitemap submission, Google Analytics (GA4), Open Graph and Twitter Card tags, and a Google Reviews widget (subject to Section 6.3).
The following are not included in any plan:
We do not guarantee any specific Google ranking outcome. Search engine rankings are determined by Google's algorithm, which is outside our control.
The Google Reviews widget is powered by the Google Places API. It will only be installed if your Google Business Profile has a minimum of 3 published reviews at the time of build or upgrade.
On cancellation, the API project will be disabled and the widget will be removed. On a code buyout, the API key will be replaced with a new key under your own Google Cloud account. Our API project will be disabled 10 business days after the buyout is completed.
Your website is hosted on Cloudflare Pages, with site files stored and deployed via GitHub. Hosting is included in your subscription for the duration of your active subscription.
We do not offer a guaranteed uptime SLA. Your website's availability depends on Cloudflare Pages and GitHub, both of which are outside our direct control. You can check live infrastructure status at cloudflarestatus.com and githubstatus.com.
Where an issue is within our control to resolve:
To report an issue, email [email protected] with a description and screenshot where possible. Issues reported via social media or phone cannot be tracked or prioritised.
Domain details are collected as part of your intake form at sign-up. Free Range Websites is not liable for launch delays caused by late or incomplete domain information.
Connecting your existing domain to your Free Range Websites site is included at no charge. Our preferred method is a nameserver transfer to Cloudflare. If you prefer to keep your registrar's nameservers, we will provide the DNS records to add yourself. We do not require login access to your domain registrar.
DNS changes can take up to 48 hours to fully propagate. This is outside our control.
We will not change your DNS settings until you have signed off on your new site and confirmed you are ready to switch. Once DNS is switched, your old site will no longer be accessible at that domain. Back up any content you need before the switch.
If you do not own a domain, we can register one for $35 per year. Domains are registered via VentraIP using your name and ABN as the registrant — you own it from day one. For .com.au domains, an Australian ABN or ACN is required.
If your domain was registered by us on your behalf, it will be transferred to your direct control upon cancellation within 5 business days of your subscription ending.
The website code — including HTML, CSS, and JavaScript files — remains the intellectual property of Free Range Websites for the duration of your subscription. You do not own the code by virtue of paying a subscription.
All content you supply — including text, images, logos, and business information — remains your property. You grant Free Range Websites a licence to use your content solely for the purpose of building and maintaining your website.
You may purchase the website code outright at any time during your subscription — there is no minimum tenure. The buyout is available from day one.
Purchasing the code transfers ownership of the codebase to you. After purchase, you may self-host or engage another developer.
The buyout option does not automatically arise on cancellation. If you wish to purchase the code after cancelling, you have 30 days from the date your subscription ends to request a buyout — see Section 10.4 for full details.
You may cancel at any time by sending a written request to [email protected]. Email is the required method.
Notice period: 30 days from the date your cancellation email is received.
Your site remains live during the 30-day notice period. Content update rounds continue as normal under your plan entitlements.
At the end of the 30-day notice period, your subscription ends, your website is taken offline, and your hosting is terminated. Your domain name remains yours and will be transferred to your control.
Cancellation does not automatically entitle you to the website code. You must request a buyout in writing within 30 days of your subscription ending. On day 31, all website code, files, and associated data are permanently deleted. This deletion is irreversible and no exceptions are made.
You agree not to use your Free Range Websites website to:
Free Range Websites reserves the right to suspend or take offline any website that violates these conditions, without notice in serious cases, or with 48 hours written notice otherwise.
Free Range Websites does not guarantee any specific business outcome from having a website, including enquiry volume, phone calls, leads, revenue, or search engine rankings.
To the maximum extent permitted by Australian law, Free Range Websites' total liability to you for any claim is limited to the total fees paid by you in the 3 months preceding the claim.
Free Range Websites is not liable for any indirect, consequential, or special loss, including loss of revenue, profit, business opportunity, or third-party data.
Nothing in these Terms excludes, restricts, or modifies any right or remedy implied or imposed by the Australian Consumer Law that cannot be excluded or limited by agreement.
If you have a complaint, contact us at [email protected] first. We will respond within 5 business days and work in good faith to resolve the issue. If the matter cannot be resolved directly, both parties agree to attempt mediation before pursuing formal legal action.
We may update these Terms from time to time. Material changes will be communicated to active subscribers via email with 30 days notice. Continued use of the service after the notice period constitutes acceptance of the updated Terms.
The current version is always available at freerangewebsites.com.au/terms.
These Terms are governed by the laws of the State of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria.
Free Range Websites — freerangewebsites.com.au — [email protected]